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Provider News

Stay Up to Date with These 8 Important Reminders & Notices

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  • SHP is Partnering with InstaMed to Provide Free Electronic Funds Transmission (EFT)

    We are excited to announce that starting this fall you can begin receiving your EFT from Samaritan Health Plans through InstaMed. Watch for news coming soon regarding how to opt in.

  • Authorization Waiver Lifted as of June 15, 2020

    SHP resumed accepting prior authorization service requests beginning June 15, 2020. Requests for services provided between June 15 to 30, 2020, may be submitted post procedure/service to avoid disruption of care. View the Authorization Waiver notice on the SHP Provider website.

  • Telehealth for Commercial Plans

    Samaritan Health Plans has extended the temporary telehealth expansion and reimbursement through Dec. 2020, for Commercial Plans only. Other plans have not been determined at this time. Read the full announcement regarding the State of Oregon’s telehealth agreement for health insurance plans.

  • Contacting Samaritan Health Plans

    Most staff at Samaritan Health Plans continue to work from home. Please be patient when calling and utilize email whenever possible.

  • Corrected Claims

    When submitting a corrected claim, claims need to be resubmitted as originally billed. In box 22, billing with a 7 and the ICN indicates it’s a corrected claim. A corrected claim replaces the original claim.

  • Provider & Demographic Changes

    All provider and demographic changes must be reported to Samaritan Health Plans within 30 days. Update your information electronically at provider.samhealthplans.org/Update-your-info to help us provide the most accurate information to our members.

  • Credentialing

    Remember to allow 90 days from the time we receive a complete Oregon Practitioner Credentialing Application (OPCA) and supporting documents so the Credentialing department can complete their process in order to add a new practitioner.